The Garage at 3100 LLC ("we," "us," "our") operates thegarageat3100.com. This Privacy Policy explains what information we collect, how we use and protect it, how we share it, and the rights and choices you have. By using our website or opting in to our messages, you agree to this policy.
When you request service, a tire quote, towing, sign up for text messages, or otherwise contact us, we collect the information you provide — your name, phone number, email address, vehicle information, and the details of your request. We also automatically collect basic technical and usage data such as your IP address, browser type, device information, and the pages you visit, in order to operate and improve the site.
We use the information we collect to:
If you opt in, we send text messages in two categories you may consent to separately: (1) service messages — customer care, appointment scheduling, tire quotes, and service follow-up; and (2) marketing/promotional messages — specials and offers. You opt in through the consent checkboxes on our website forms or through our website chat widget, and your consent covers only the categories you select. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Opting in to text messages is not a condition of any purchase. We use your mobile phone number and SMS opt-in solely to send the messages you requested.
Our website uses cookies and similar tracking technologies (such as pixels and local storage) to keep the site functioning, remember your preferences, understand how the site is used, and improve performance. You can control or disable cookies through your browser settings; some site features may not work properly if cookies are disabled. We do not use cookies to collect SMS opt-in data.
We do not sell your personal information. Your mobile phone number and SMS opt-in data are never sold and are never shared with third parties for their own marketing. We share information only with service providers who help us operate our business (for example, our scheduling/CRM and communications providers), and only as needed to serve you, or where required by law.
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Access to your information is limited to personnel and service providers who need it to perform their work. While no method of transmission or storage is completely secure, we work to protect your information and to keep it only as long as necessary.
We keep your information for as long as needed to provide our services, maintain business records, and meet our legal obligations, after which we securely delete or de-identify it.
Our website and messaging program are intended for individuals 18 years of age or older and are not directed to children. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The effective date above reflects the most recent version.
The Garage at 3100 LLC
3100 Midland Ave, Syracuse, NY 13205
Phone: (315) 314-6020
Email: [email protected]